Payment Policy

At Fashion Queen, we want your shopping experience to be as smooth and secure as possible, whether you are buying in our Brooklyn store or ordering online. Below you will find everything you need to know about how we handle payments.

Accepted Payment Methods

We accept a wide range of payment methods to make checkout as convenient as possible for every customer.

Visa, including Visa Credit, Visa Debit, and Visa Electron cards. Mastercard, including Mastercard Credit, Debit Mastercard, and Maestro cards. American Express. Discover. Diners Club. JCB.

All major cards are accepted both in store and through our online checkout at fashion-queen.shop.

Payment Security

Every transaction processed through our online store is secured with industry-standard SSL encryption. Your card details are never stored on our servers. All payments are processed through a secure and trusted payment gateway, so you can shop with confidence knowing your information is protected.

When You Are Charged

For online orders, your payment is processed at the time you place your order. You will receive an order confirmation email immediately after your payment is successfully completed. If your payment is declined, your order will not be processed and no charge will be made to your account.

In Store Payments

If you visit us at 331 Kingston Ave, Brooklyn, NY 11213, we accept all of the card types listed above as well as cash payments in store. Our team is always happy to help if you have any questions at the register.

Billing Information

Please ensure your billing address matches the information on file with your card issuer when placing an online order. Mismatched billing details can result in a declined payment. If you experience any issues at checkout, contact us directly and we will help you resolve it.

Refunds to Your Payment Method

If you are issued a refund, it will be returned to the original payment method used at the time of purchase. Please refer to our Return and Refund Policy for full details on refund timelines.

Find Us & Get in Touch

Fashion Queen

331 Kingston Ave, Brooklyn, NY 11213, United States
⭐ Read our Google Reviews

contact@fashion-queen.shop
+1 7187567473

Fashion Queen Store Hours:

Sunday to Thursday: 11:00 AM – 7:00 PM
Friday: 12:00 PM – 2:00 PM
Saturday: Closed